Privacy Policy

Introduction

Welcome to Keyzendz ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order for products
• Register for an account (if applicable)
• Contact us for customer support
• Subscribe to our newsletter or communications
• Participate in surveys or promotions

The personal information we collect may include:

• Name (first and last name)
• Email address
• Phone number
• Shipping address (street, barangay, city, province, postal code)
• Order history and purchase information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and delivery status
• Provide customer support and respond to your inquiries
• Send you updates about products, promotions, and services
• Improve our website and customer experience
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations and enforce our terms

Sharing Your Information

We may share your information with:

• Delivery Partners: To fulfill and deliver your orders
• Payment Processors: To process your payments securely
• Service Providers: Who help us operate our business
• Legal Authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for warranty and accounting purposes.

Your Privacy Rights

Under the Philippine Data Privacy Act, you have the right to:

• Access and obtain a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Withdraw consent where we rely on consent as legal basis

To exercise these rights, please contact us at keyzendz@gmail.com

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: